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Product Disclaimer

1. The following disclaimer applies to all cleaning cloths, cleaning rags or specialty cloths (Rag Products) that are purchased by you from Neplusultra Pty Ltd ACN 103 651 627 trading as Metro Rags & Supplies.

2. You acknowledge that the Rag Products that are offered for sale by us are sourced from third-party contractors and suppliers. Whilst we use our best endeavours to ensure the Rag Products that we offer are free from defect and are of the best possible quality, because the Rag Products that we offer for sale are sourced and packaged by third-parties, we are unable to make any guarantee or warranty in this respect.


3. By proceeding with purchasing a Rag Product, you acknowledge and agree:


(a) the Rag Products that we are offering for sale are sourced from and packaged by third-parties, and we do not have any oversight or ability to exercise quality control with respect to that process;


(b) we make no representation, guarantee or warranty that Rag Products:


(i) will be free from metal, foreign objects or other defects;


(ii) are not a fire hazard;


(iii) do not create static electricity;


(iv) contain any specific ingredients, components or materials, or are made of 100% cotton;


(v) will be of a colour or have an appearance that exactly reflects the colouring or appearance of Rag Products as displayed on any website we operation, or in any advertising content that we create;


(c) we make no representation, warranty or guarantee that Rag Products will be fit for any particular purpose, or will be able to be used to achieve any specific outcome; and


(d) we have made no representations, and you have not relied on any representations, regarding any of the matters identified in 3 (a) – (c), regarding the Rag Products.


4. We may from time to time make information available to you regarding Rag Products and our related products and services. This may include, for example, general information regarding spill responses. All such information is provided on an “as is” basis and must not be relied upon as advice. You acknowledge that your reference to and use of such information is entirely at your own risk. We make no warranty, representation or guarantee that any such information is correct, accurate or up-to-date.


5. Subject to paragraph (6) and to the fullest extent permitted by law, we exclude all liability to any person for all loss or damage (however arising), whether in contract, tort (including negligence), statute, equity or otherwise, that relates to:


(a) your failure to comply with any of the matters referred to in items (2) – (4) of this disclaimer;


(b)your use of website or reliance upon any information that is contained upon our website (or that we otherwise provide generally);


(c)your purchase and use of the Rag Products and any related products or services that we provide.


6. Where you are entitled to a statutory guarantee pursuant to the Australian Consumer Law as contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth), our liability is limited (at our election) to us providing the Rag Products again or the payment of the cost of having the Rag Products supplied again.

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